HomeTelecom ServicesHow To Make Your Number Private On Telkom In South Africa?

How To Make Your Number Private On Telkom In South Africa?

Quick Summary

If you want to make your number private on Telkom, there are two effective methods you can use:

  1. Dialing #31# Before Each Call: This method hides your caller ID for individual calls. Simply dial #31# followed by the target number to conceal your caller ID for that specific call.
  2. Using Your Phone’s Call Settings: For a more permanent solution, adjust your phone’s call settings to hide your caller ID on all outgoing calls. This option ensures that your number remains private for every call you make.

Both methods offer ways to protect your privacy and manage who sees your number, with the latter providing a more comprehensive solution.

Introduction

In today’s world, privacy is more important than ever. Whether you’re making personal calls or handling business communications, you might find yourself wanting to keep your phone number hidden. On Telkom, there are specific ways to ensure your number stays private, giving you greater control over who sees your caller ID. This guide will walk you through how to make your number private on Telkom, covering two main methods and discussing important considerations.

Why Hide Your Caller ID on Telkom?

Privacy

One of the most common reasons for hiding your caller ID is to maintain your privacy. By concealing your phone number, you can prevent it from being displayed to the recipient of your call. This means your number won’t be visible to people you call, providing a layer of security and privacy. This can be particularly useful if you’re calling from a personal number but don’t want your number to be saved or shared by the recipient.

Example: Imagine you’re calling a service provider to inquire about a product or issue but don’t want your personal number to be logged. Hiding your caller ID ensures your number remains confidential.

Anonymity

Hiding your caller ID also allows for anonymity. This can be useful in various situations where revealing your identity is not desirable. Whether you’re making a one-time call or need to remain anonymous for any reason, hiding your caller ID helps maintain your anonymity.

Personal Experience: I once used this feature when I wanted to reach out to a company without having my personal number associated with the inquiry. It allowed me to keep my personal contact details private while still getting the information I needed.

Security

Keeping your caller ID hidden can enhance your security. If you’re concerned about potential harassment or unwanted calls, hiding your number can prevent your contact details from being misused. By masking your caller ID, you reduce the risk of your number being shared or used maliciously.

Fact: Studies show that people are more likely to answer calls from recognized numbers. By hiding your caller ID, you might actually increase the likelihood of your call being answered, as it can help prevent your number from being flagged or ignored.

Professionalism

In professional settings, there may be times when you prefer to hide your caller ID to maintain a more polished or neutral image. For example, a business might choose to hide its number to avoid showing personal employee numbers or to keep communications streamlined through a central contact point.

Example: A company might use a general contact number for client communications to avoid giving out individual employee numbers, which helps maintain a professional front.

By understanding the benefits of hiding your caller ID, you can make an informed decision about whether this feature is right for you. Next, we’ll explore the specific methods you can use on Telkom to hide your caller ID effectively.

Photo: Oceans Mall and Blaq N Whyte Pictures on Facebook (modified by author) Source: UGC

Method 1: Dialing #31# Followed by the Target Number

When you need to hide your caller ID for a specific call on Telkom, one straightforward method is dialing #31# followed by the target number. This method is effective for one-time calls, offering a quick way to ensure your number remains private for that particular call only.

How to Hide Your Caller ID for Individual Calls

Here’s a step-by-step guide on how to use the #31# feature:

  1. Open Your Phone’s Dialer:
    • Start by opening the dialer or keypad on your phone. This is where you’ll input the special code.
  2. Dial #31#:
    • Type #31# into the dialer. This code tells Telkom to hide your caller ID for the call you are about to make.
  3. Enter the Target Number:
    • After typing #31#, input the phone number you wish to call. For example, if the target number is 0812345678, you would dial #31#0812345678.
  4. Press the Call Button:
    • Hit the call button to place the call. Your caller ID will be hidden for this specific call.

Example:

If you want to call 0823456789 while keeping your number private, you would dial #31#0823456789 and then press the call button. The recipient of the call will not see your number; instead, they will see “Private Number” or “Unknown Caller,” depending on their phone settings.

Limitations of This Method

While dialing #31# is a convenient way to hide your caller ID for individual calls, there are some limitations to be aware of:

  • Not a Permanent Solution: This method only hides your caller ID for the call you’re currently making. If you make another call, you’ll need to repeat the process. It does not change the default settings for all outgoing calls.
  • May Not Work for All Numbers: Some recipients may have their phone settings configured to block or reject calls from private numbers. In such cases, your call might not go through, or it may be ignored.
  • Inconsistent Results: The way private numbers are handled can vary between different phone models and networks. While #31# should generally work, results may not always be consistent.

Tip: If you frequently need to hide your caller ID, consider using the second method mentioned below, which allows you to hide your caller ID for all calls without needing to dial a special code each time.

Method 2: Using Your Phone’s Call Settings

If you prefer a more permanent solution to hide your caller ID on Telkom, using your phone’s call settings is the way to go. This method allows you to hide your caller ID for all outgoing calls, providing a consistent level of privacy without needing to dial a special code each time.

How to Hide Your Caller ID on All Calls

Here’s how you can adjust your phone’s settings to hide your caller ID for every call you make:

Steps to Access Call Settings on Android Devices

1. Open the Phone App:

  • Start by launching the Phone app on your Android device. This app is usually found on your home screen or in the app drawer.

2. Access Settings:

  • Tap on the three dots (or hamburger menu) in the top-right corner of the screen. This will open a drop-down menu. Select “Settings” or “Call Settings” from the options.

3. Navigate to Additional Settings:

  • In the settings menu, look for an option like “Calling Accounts” or “Additional Settings.” This might vary depending on your phone model and Android version. Tap on this option to proceed.

4. Hide Your Caller ID:

  • Locate the “Caller ID” or “Show my Caller ID” option within the additional settings. There will usually be a toggle switch or a checkbox next to it. Turn off or uncheck this option to hide your caller ID on all calls.

5. Confirm Changes:

  • Save or confirm the changes if prompted. Your caller ID will now be hidden for all outgoing calls.

Example:

  • Samsung Galaxy Devices: Open the Phone app → Tap the three dots → Settings → More settings → Show my caller ID → Select “Hide Number.”
  • Google Pixel Devices: Open the Phone app → Tap the three dots → Settings → Calls → Additional settings → Caller ID → Select “Hide Number.”

Variations in Settings Based on Android Version

It’s important to note that the exact steps and options may vary depending on your Android version and device manufacturer. Here are some variations:

  • Android 10 and Higher: Settings are generally streamlined, and you can usually find the caller ID option directly under the Phone app settings.
  • Older Versions of Android: The option might be nested under more menus, and some devices may have different terminology.

If you encounter difficulties, consult your device’s user manual or support site for specific instructions related to your model.

Troubleshooting Tip: If you’ve followed the steps but your caller ID is still visible, try restarting your phone. Sometimes, changes in settings take effect only after a reboot.

Conclusion

Using your phone’s call settings to hide your caller ID is a more permanent solution compared to dialing #31# for each call. It ensures your privacy across all outgoing calls without requiring you to remember special codes. This method is particularly useful for individuals who regularly prefer to keep their number private.

Photo: Telkom on Instagram and Oceans Mall on Facebook (modified by author) Source: UGC

Additional Tips and Considerations

Avoiding Unwanted Calls

1. Understand the Limitations:

  • While hiding your caller ID can help maintain privacy, it doesn’t always prevent unwanted calls. Some people might view private or unknown numbers with suspicion and may not answer them. Consider combining this method with other strategies, such as using call screening apps or services.

2. Use Do Not Disturb Mode:

  • If you want to avoid interruptions altogether, use the Do Not Disturb mode on your phone. This allows you to customize which calls and notifications can get through while keeping your phone number private.

3. Regularly Review Your Privacy Settings:

  • Privacy settings can sometimes revert or change due to updates or app installations. Regularly check and update your privacy settings to ensure they align with your preferences.

Legal and Ethical Considerations

1. Be Aware of Legal Restrictions:

  • Hiding your caller ID is legal in most places, but it’s important to use it responsibly. Using a hidden caller ID for malicious purposes, such as harassment or fraudulent activities, is illegal and can have serious consequences.

2. Respect Others’ Privacy:

  • Ensure that you respect the privacy of others as you would want yours respected. If you are using a hidden caller ID for personal reasons, avoid using it to deceive or manipulate others.

3. Professional Etiquette:

  • If you are using a hidden caller ID for business purposes, consider informing your contacts that you use this feature. This transparency can help maintain trust and professionalism.

Frequently Asked Questions (FAQs)

1. Can I permanently hide my caller ID with Telkom?

  • You can use your phone’s settings to hide your caller ID for all calls. This method ensures your caller ID remains hidden for every call you make.

2. Does hiding my caller ID affect SMS messages?

  • No, hiding your caller ID only affects phone calls. Your SMS messages will still display your number.

3. How can I check if my caller ID is hidden?

  • You can test by calling a friend or another phone and checking if your number appears as private or unknown.

4. What should I do if hiding my caller ID isn’t working?

  • Ensure you followed the steps correctly and try restarting your phone. If the issue persists, contact Telkom customer support for assistance.

Conclusion

Hiding your caller ID on Telkom can be a valuable tool for maintaining privacy, ensuring anonymity, and protecting your security. By understanding and utilizing the methods provided—dialing #31# for individual calls or adjusting your phone’s settings for all calls—you can effectively manage who sees your number.

While these methods offer useful solutions, it’s essential to use them responsibly and consider the implications of hiding your caller ID. Always be aware of legal and ethical considerations, and choose the method that best fits your needs.

By following this comprehensive guide, you can confidently navigate the process of making your number private on Telkom, ensuring that your privacy preferences are respected.


References

Frequently Asked Questions

Can I permanently hide my caller ID with Telkom?

Yes, you can permanently hide your caller ID using your phone’s settings. This method ensures that your caller ID remains hidden for all outgoing calls, offering a consistent level of privacy without needing to dial special codes for each call.

Does hiding my caller ID affect SMS messages?

No, hiding your caller ID only impacts phone calls. Your SMS messages will still display your number to recipients. If you want to maintain privacy in text communications, consider using alternative methods, such as a different messaging app with privacy features.

How can I check if my caller ID is hidden?

To verify if your caller ID is hidden, perform a test call to another phone. Ask the recipient if your number appears as “Private Number” or “Unknown Caller.” If your caller ID is still visible, double-check your settings or contact Telkom customer support for assistance.

What should I do if hiding my caller ID isn’t working?

If you’ve followed the steps to hide your caller ID but it isn’t working, try the following:

  1. Restart Your Phone: Sometimes, changes in settings only take effect after a restart.
  2. Check Settings Again: Ensure you’ve correctly followed the steps for your specific phone model and Android version.
  3. Contact Customer Support: If the issue persists, reach out to Telkom customer support for further assistance. They can help troubleshoot the problem or provide additional guidance.

Is it possible to hide my caller ID for specific contacts only?

The methods described mainly allow you to hide your caller ID for all calls or on a per-call basis. To hide your caller ID for specific contacts, you would need to manually dial #31# before each call. There is no built-in feature in Telkom or most phones to selectively hide caller ID for specific contacts only.

Can I hide my caller ID on a Telkom landline?

The methods discussed are primarily for mobile phones. For Telkom landlines, hiding caller ID might require contacting Telkom customer service to activate the feature on your landline account. They can provide specific instructions based on your service plan.

Will hiding my caller ID affect call forwarding or voicemail?

No, hiding your caller ID does not affect call forwarding or voicemail settings. Your forwarded calls and voicemail will still function as usual. However, keep in mind that if your caller ID is hidden, recipients might see “Private Number” or “Unknown Caller” when you leave a voicemail.

Source: Briefly

Author’s Note

As the author of this guide, I want to emphasize that privacy and security are important aspects of our digital lives. Hiding your caller ID on Telkom can be a useful tool for managing your privacy and controlling who sees your number. However, it’s essential to use these features responsibly and ethically.

My aim with this article is to provide clear, actionable steps to help you understand and utilize the options available for hiding your caller ID on Telkom. The methods described are based on practical experience and reliable sources to ensure you receive accurate and helpful information.

If you have any personal experiences or additional tips on this topic, I encourage you to share them in the comments below. Engaging with the community can provide further insights and support for others who might be looking for similar solutions.

Remember, while technology offers many ways to protect our privacy, it’s also important to stay informed about how these tools work and the legal implications of their use. Always make sure that your actions align with local regulations and respect the privacy of others.

Thank you for reading, and I hope this guide helps you achieve the level of privacy you seek with your Telkom service. If you have any further questions or need additional assistance, feel free to reach out or check out the resources linked in the references section.

Oliver is a full-time writer with a passion for creating compelling content on diverse topics, including finance, business, product reviews, and more. With a keen eye for detail and a commitment to thorough research, she brings clarity and depth to complex subjects, making them accessible and engaging for readers. Oliver’s dedication to her craft ensures that every article is informative, well-researched, and thought-provoking. Outside of writing, she enjoys exploring new ideas, reading extensively, and continually expanding her knowledge.

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